Shipping & Delivery FAQ

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All orders are processed within 3-5  business days (excluding weekends and holidays). During high-volume periods, processing may take an additional 1–2 business days.

Once your order has shipped, you will receive a tracking number via email.

Delivery times vary by location:

• Standard Shipping (U.S.): 3–7 business days
• Expedited Shipping (U.S.): 1–3 business days

Yes. At checkout, you’ll be able to choose from available expedited shipping options based on your delivery address.

At this time, we do not ship internationally.

We’re a growing brand and look forward to expanding our shipping options in the future. Stay connected with us for updates on international availability.

Once your order is shipped, you will receive a confirmation email with your tracking number. You can track your shipment using the carrier’s website.

Please contact us immediately at Support@transformedsilhouette.com if you notice an error in your shipping address. If your order has not yet shipped, we will do our best to update it.

However, if the package has already been processed and shipped, we are not responsible for delays, lost packages, or additional shipping costs due to incorrect address entry.

Please double-check all information before completing your order. Please provide the following:

Subject Line: URGENT: Shipping Address Correction

Please include the following details in your message:

• Full Name:
• Order Number:
• Current (Incorrect) Shipping Address:
• Corrected Shipping Address:
• Phone Number (Optional but helpful):

We partner with trusted carriers such as USPS, UPS, DHL, and FedEx to ensure reliable delivery.

Please check with neighbors or your local post office. If it’s still not located, email us at [customer service email], and we’ll assist you. Please note that we are not responsible for lost or stolen packages marked as “Delivered.”